Privacy Policy
This Privacy Policy describes how Spacenti collects , uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Get in touch with
After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at management@spacentia.com .
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information listed below) as "Personal Information." Please see the list below for more information about what Personal Data we collect and why.
Device Information
Purpose of collection: to load the Site accurately for you, and to perform analysis on the use of the Site in order to optimize our Site.
Collection Source: Automatically collected when you access our Site through cookies, log files, web beacons, tags or pixels.
Disclosure for a business purpose: Shared with our processor Shopify.
Personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: To provide you with products or services to fulfil our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, where consistent with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Collection source: collected from you.
Disclosure for a business purpose: Shared with our processor Shopify.
Personal information collected: name, billing address, shipping address, payment information, email address, and phone number.
Customer Service Information
Purpose of collection:
Source of collection:
Disclosure for commercial purposes:
Personal information collected:
Purpose of collection: to provide customer support.
Collection source: collected from you.
Minors
We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Data to provide you with targeted advertising or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
- We use Shopify Audiences to help us display ads on other websites with our advertising partners to shoppers who have made purchases with other Shopify merchants and who may also be interested in what we offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers you may be interested in.
- For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.
Use of personal information
We use your Personal Information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services and offers.
Legal base
Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information based on the following legal bases:
Your consent;
The fulfillment of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To carry out a task of public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete it. For more information about your right to erasure, please see the "Your Rights" section below.
Automatic decision making
If you are resident in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making produces legal effects concerning you or otherwise significantly affects you.
We [DO NOT] make fully automated decisions that have a legal or significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Data we hold about you, to port it to a new service, and to request that your Personal Data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information provided above.
Your Personal Data will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information about how data transfers comply with the GDPR, please see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the Personal Data we hold about you (also known as the "Right to Know"), to port it to a new service, and to request that your Personal Data be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information listed above.
If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address listed above.
cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use different types of cookies, such as functional, performance, advertising, social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example whether it is their first time visiting or whether they are repeat visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, often found in the "Tools" or "Preferences" menu of your browser. You can find more information about how to modify your browser settings or how to block, manage or filter cookies in your browser's help file or through sites such as: www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Claims
As stated above, if you wish to make a complaint, please contact us by email or post using the details provided above in the "Contact Us" section.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here
Last updated: July 27, 2024